Important requests for customers before purchase

Please check the following before purchasing.

 

1. Please check your delivery address and phone number once again.

Some packages cannot be delivered due to incorrect input of the town name, number, room number, etc.
In addition, if you have registered your address in the alphabet or other languages, we ask that you change it to Japanese.
If you are using Shop Pay, please check here .
*When using Shop Pay, the information registered with Shop Pay will be automatically set as the orderer information and shipping address.

 

2. Check your email address reception settings.

■ In the case of designated domain reception
@jypj-store.com
@komoju.com
■ When receiving from a specified address
info@jypj-store.com
no-reply@komoju.com

 

*If you have not received an email after completing your order, you can also check the order history on your My Page.